At EasyAlo, we prioritize the security of our customers and strive to provide a safe shopping environment. While we typically do not require documentation for purchasing an eSIM, we reserve the right to request additional identity verification for transactions that our payment gateway flags as suspicious or potentially fraudulent. This process may involve submitting a government-issued ID or passport to confirm your identity. We handle all personal information securely in accordance with our privacy policy. We appreciate your cooperation and understanding in these instances to help us maintain the security and integrity of our transactions.
For any questions or concerns about this process, please contact our customer support team at [email protected].