Can I get a refund for my EasyAlo eSIM plan?

Yes, EasyAlo eSIM plans can be refunded if there are technical issues that we cannot resolve. If you encounter a technical issue, we will first provide you with a new eSIM. Refund requests must be submitted within fourteen (14) days from the purchase date if activation becomes impossible despite thorough troubleshooting efforts. We strongly recommend verifying your device's compatibility with eSIM technology before making a purchase to avoid any inconvenience.